Published: January 23, 2008 11:50 am            

Mohawk plants net certification

All nine of the The Mohawk Group’s commercial manufacturing facilities are now ISO 9001:2000 certified to the quality management standards of the International Organization for Standardization.

Delivering quality assurance in design, development, production, installation and servicing, this quality management certification credits The Mohawk Group — including Karastan Contract, Lees Carpets, Bigelow Commercial and Durkan Hospitality — as the largest in the industry to achieve continual improvement in quality performance, specifically in its manufacturing procedures, company practices and policies. The Mohawk Group’s seven manufacturing facilities throughout Georgia and North Carolina — including Dalton, Dublin, Chatsworth, Eden, N.C. and two in Greenville, N.C. — received their ISO 9001:2000 certifications during a ceremony on January 17, 2008, joining the company’s Glasgow, Va., and Landrum, S.C., facilities, which were previously certified.

“Achieving ISO 9001 certification is a testament to our ongoing efforts to produce high performance, superior quality carpeting products,” said Robert Devlin, director of Mohawk Commercial quality for The Mohawk Group. “This achievement is also a tribute to the culture of excellence embraced by all Mohawk employees, and is the result of ensuring accountability at all levels of our organization.”

Following a comprehensive audit of all facilities’ quality-related processes, including manufacturing and business practices, the company demonstrated an effective, systematic approach to ensuring customer satisfaction.

The International Organization for Standardization is a developer of International Standards, making the requirements for state-of-the-art products, services, processes, materials and systems, and for good conformity assessment, managerial and organizational practice.

The Mohawk Groupis a part of Calhoun-based Mohawk Industries.

        

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